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    I go on the radio and pwn the afternoon drive guys on WMGC Detroit 105.1, the ESPN affiliate.

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    I go on the radio in Minnesota and don’t have the heart to keep up the charade that I am the 9/11 Truther.  The Producer clearly doesn’t know how to vet interview subjects.  WRONG MATTHEW MILLS!

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    Last week in Park Slope, a woman was brutally mugged.  Neighborhood residents came to her rescue and the police and ambulance response times were phenomenal.  This is the note the victim left, thanking her good samaritans.  Really restores one’s faith in humanity.

    Last week in Park Slope, a woman was brutally mugged.  Neighborhood residents came to her rescue and the police and ambulance response times were phenomenal.  This is the note the victim left, thanking her good samaritans.  Really restores one’s faith in humanity.

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    Raspberries!

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    Paxton covers “Motor Away” by GBV. Sort of.

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    Steve Jobs in Carbonite iPhone case.

    Steve Jobs in Carbonite iPhone case.

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    "If you don’t have kids, you don’t know what it means to be tired. No clue."

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    Go Forth… And Occupy Wall Street!

    Go Forth… And Occupy Wall Street!

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    Uber Fails FoundersCard Members

    If you use the Uber car service and/or are a member of the FoundersCard organization, you may have experienced a very lame situation last night.  Uber canceled its 15% discount program for FC members who signed up for 100 rides with the price break.  After some raging on Twitter, Uber’s founder, Travis Kalanick, reversed course.  Sort of.  Instead of canceling the program immediately, he’s extended it until January 20, 2012.  I signed up for the program in June of 2011.  I’ve taken 17 Uber rides - loving them all - but there’s no way I’ll use the service 83 times in the next 3 months or so.  Had there been an expiration date listed when I signed up, I might not have signed up.  It feels really crummy to be treated this way.  And I’m amazed that just a couple weeks after the Netflix/Qwikster debacle, a company as forward-thinking as Uber would make such a major gaffe.

    Kalanick’s blog post about the whole thing included a couple of things that drive me nuts:

    • Effective immediately, the Founder’s Card promotion will be reinstated for all existing Uber riders who previously entered a Founders Card code.
    • This reinstatement will be extended through to January 20th 2012.

    Our original Founders Card promo was intended to run for one year through to November 2011. We should have given you plenty of advance notice that it would be soon be ending, along with an extension for those who needed it, rather than ending it prematurely.

    Here’s what we believe:

    • Uber riders should never have to pay $500 to a 3rd party to gain benefits for being loyal users.

    MY RESPONSE:

    1. Uber riders via FoundersCard didn’t “pay $500 to a 3rd party to gain benefits for being loyal users.” Uber is simply one of the many, many things offered to FoundersCard members. Don’t inflate the relationship between Uber and FC members.

    2. The January 20th, 2012 deadline is still… a deadline. Maybe I missed it, but when I signed up for the 100 rides with a 15% discount, I didn’t see an expiration date. If you’d told me that I’d have a discount on 100 rides if I used them before 1/20/12, I probably wouldn’t have signed up because I wouldn’t be able to take 100 rides between June 2011 - January 2012. Not many people could. So even with the meager 3 month extension, you’re still reneging on a deal you made with 600+ people.

    3. This whole thing could’ve been avoided by either A) Talking with FoundersCard folks or B) Stopping the promotion a month ago so that anyone new who signed up would get 10 rides discounted, but people who’d signed up previously would still have their agreements honored.

    You’ve got a real PR problem here, Uber. I mean, damn.

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    Please come see my “Chapel Song” video, part of the closing night program Saturday, September 10th at The San Francisco International Festival of Short Films, aka SF Shorts!

    Please come see my “Chapel Song” video, part of the closing night program Saturday, September 10th at The San Francisco International Festival of Short Films, aka SF Shorts!

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    On location for “Gimme Truth” in the UK!

    On location for “Gimme Truth” in the UK!

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